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268 Swanston Street,
Melbourne 3000
Victoria  Australia
Tel (03) 9663-4459
Fax N/A
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Online Store Help

Online purchase steps

  1. Browsing our product ranges
  2. Add items to your cart
  3. Click checkout when you want to finalize your purchase
  4. click postage
  5. choose the suitable postage, and add it to your cart
  6. fill in your delivery detail then click continue
  7. confirm your detail then click submit
  8. fill in your payment detail and finalize your payment
  9. a confirmation e-mail will send to you shortly

 

 

 

Delivery

Tuck on-line store deliver to AU destination only at the moment. We deliver via Fast way courier, a signature is required on delivery so we encourage, and it is quick and easy to keep track of your parcels

 

Delivery of items normally takes 3-7 business days after dispatch depending on destination.

 

In case you have missed your purchase, the courier will leave a card for you to call back and arrange a different delivery time.

 

If you have not received your order within the days specified please contact us

 

 

 

 

Shipping Cost

Find out more in Postage 

 

 

 

Payment

TUCK shoes online shop accepts payment via 

credit cards - Visa, Master Card, 

Debit Card and Pay Pal

 We do not accept lay-by, cash on delivery, gift vouchers and money order as online payment.

 

 

In case change of mind

for any product return, find out more in term and conditions

 

 

 

Stock Availability

Some production may only be available for a limited time ONLY before sold out.
In the event that you have online purchased a product, which is not available in our
warehouse, we will aim to track the shoe down for you and will notify you of any delays within two working days.

 

But if this product you have purchased online is not longer available or going to be delays for a long time, we will reverse the payment (which you have paid for this product) back to you

 

you are always welcome to contact usto check the up-date stocks availability